Category — Analytics

Follow the Money

Sharon Love TPNAn insight is only as good as the money it makes. By Sharon Love. Henry Ford said: “If I’d asked customers what they wanted, they would have said, ‘a faster horse’.” Steve Jobs famously echoed that sentiment when he said: “It isn’t the consumers’ job to know what they want.”

Sam Walton took a related view with his 10th Rule: “Swim upstream. Ignore the conventional. Think differently. If everybody’s doing it one way, there is a good chance you can find your niche by going in exactly the opposite direction.”

Others, meanwhile, offer a more “quantitative” perspective. Dr. Oz says, “The major part of good heart health is in the metrics,” and W. Edwards Deming advised: “In God We Trust; all others must bring data.” Peter Brand, of Moneyball fame, said: “It’s about getting things down to one number. Using the stats the way we read them, we’ll find value in players that no one else can see” … read >>

May 1, 2012   Comments

Do The Math

The future belongs to those who measure the total brand experience. By Al Wittemen. Each and every one of us has endured our share of pain over the last several years. In all my years in marketing, it’s safe to say I’ve never experienced anything quite like the last five. It now appears that the worst of the economic calamity is behind us, but it would be foolish to think that the pain is over.

In fact, in many ways, it is just beginning. A recent IBM survey of 1,700 chief marketing officers across 64 countries spelled out the sources of our discomfort. It identified some of the biggest challenges facing chief marketing officers, each of which is a pervasive and universal game changer … read >>

January 1, 2012   Comments

The Net Brand Effect

Paul Thompson, Henry Rak
A portfolio approach to pricing is critical to brand growth at retail. By Paul Thompson.
(pdf) or (text)

March 1, 2009   Comments

Store Brand Surprise

Chip Miller, Miller Zell
An in-store test reveals unexpected dynamics between national and retailer brands. By Chip Miller.

(pdf) or (text)

March 1, 2009   Comments

The 27-Month Plan

Charlie Tarzian, CoActive Marketing Group

Setting standards is critical to CMO success.  By Charlie Tarzian. (download pdf)

July 1, 2007   Comments

Shopper Insights Machine

Leslie Warshaw, Media Cart

In-store can learn from online about insights.  By Leslie Warshaw. (download pdf)

May 1, 2007   Comments

Accountability: Yours

Arthur Anderson, Morgan Anderson


It’s up to clients to cut agency waste. By Arthur A. Anderson, principal, Morgan Anderson Consulting. (download PDF)

June 28, 2006   Comments

Jul/Aug 2006

HUB magazine issue 13



The entire Jul/Aug ‘06 issue of the HUB magazine (28 pages), featuring interviews with Nissan’s Jan Thompson, Donna Sturgess of GlaxoSmithKline, and eight other articles. (download PDF)

June 28, 2006   Comments

Emotional R.O.I.

Emotional R.O.I.


Ads for Budweiser, Miller and Heineken trigger measurable emotional responses. By Karl Rosenberg, svp, MSW Research. (download PDF)

May 1, 2006   Comments

Mining the Blogosphere

Chris Hoyt, Hoyt & Company



There’s a whole new world of consumer opinion emerging on the internet. It’s called the "blogosphere" and it is ripe for opportunity for your brands. By Chris Hoyt, president, Hoyt & Company. (download PDF)

January 10, 2006   Comments

Marketing Mix Maximized

Doug Brooks


Marketers need a budget for innovation and a structured approach to measure the effectiveness of alternative tactics. By Douglas Brooks of Marketing Management Analytics. (Download PDF)

September 1, 2005   Comments

Insight From the Inside Out

Stacey Koerner, Initiative

By understanding the why of shared media experiences marketers can move beyond disruption into an engaging relationship with their consumers. By Stacey Lynn Koerner of Initiative. (download PDF)

May 2, 2005   Comments

Bridging the Sales & Marketing Divide

Gordon Wade


Business is suffering a serious global epidemic of organizational schizophrenia … the internal, dysfunctional, self-defeating backbiting between sales and marketing. By Gordon Wade, principal, EMM Group. (download PDF)

March 1, 2005   Comments

ROI Is Not Enough

Nardone & See, MMA


Measurement is only one step in building marketing effectiveness. By John Nardone and Ed See of Marketing Management Analytics. (download PDF)

January 3, 2005   Comments

Jan/Feb ‘05

If you would like to download the entire Jan/Feb ’05 edition of The Hub, please click here. (PDF Download)

January 3, 2005   Comments

A Seat at the Table

A roundtable discussion about the future of marketing, featuring chief marketing officers Beth Comstock of General Electric, Joe Tripodi of Allstate and Jim Speros of Ernst & Young. (PDF Download)

September 1, 2004   Comments

What Is Right and Wrong With Marketing?

In their new book, The New Marketing Mission, Hunter Hastings, Gordon Wadeand Sat Duggal of EMM Group set forth the challenges and opportunities of marketing in the 21st century. Following is an excerpt of the book, which is published by the Association of National Advertisers. (PDF Download)

September 1, 2004   Comments