Category — Brand Management
The We Decade

Creating community and higher purpose will elevate our brands in the 2010s. By Dori Molitor.
(pdf) or (text)
January 1, 2010 Comments
Smooth Selling

Integrated Selling drives bottom-line sales and better brand performance. By Paul Kramer.
(pdf) or (text)
January 1, 2010 Comments
Happy @ Zappos

Tony Hsieh whips up a happy culture and enviable loyalty for Zappos. An exclusive Q&A interview by Tim Manners.
November 1, 2009 1 Comment
High Fidelity

Roundtable with Richard McDonald of Fender, Steve Rotterdam of DC Comics, Peter O’Reilly of the NFL, Joe Dobrow of Sprouts and Spencer Hapoienu of Insight Out of Chaos. (pdf) or (text)
November 1, 2009 Comments
Think Big!

Embrace strategic planning as the great opportunity to build loyalty that it is. By Jim Doucette.
(pdf) or (text)
November 1, 2009 Comments
Six Appeal
November 1, 2009 Comments
Citizenship Branding
November 1, 2009 Comments
Leading With Loyalty
November 1, 2009 Comments
The Hub 33

The entire Nov/Dec ’09 issue of The Hub (52 pages), centered on loyalty, including an interview with Tony Hsieh of Zappos and 12 other articles.
November 1, 2009 Comments
Open Up!
September 1, 2009 Comments
Digital Bridges

New research uncovers keys to successful digital-media integration. By Jim Garrity and
Kerry O’Connor.
September 1, 2009 Comments
Codeword: Partnership

Television is alive and well for advertisers who innovate and collaborate. By Cindy Jolicoeur.
(pdf) or (text)
September 1, 2009 Comments
The Hub 32

The entire Sep/Oct ’09 issue of The Hub (40 pages), centered on emerging media, including an interview with Michael Mendenhall of Hewlett-Packard and 13 other articles.
September 1, 2009 Comments
Big ‘G’ Identity

The future of brand identity both depends on and departs from its past, says General Mills CMO Mark Addicks. An exclusive Q&A interview by Tim Manners.
July 1, 2009 1 Comment
Branding Sales Culture

Recapturing the value of selling skills is critical to building brand identity. By Joel Nickelsen.
(pdf) or (text)
July 1, 2009 Comments
Minding the Store
July 1, 2009 Comments
The Hub 31

The entire Jul/Aug ’09 issue of The Hub (44 pages), centered on brand identity, including an interview with Mark Addicks of General Mills and 13 other articles. (download pdf)
July 1, 2009 Comments













