The ROI on social media is at retail. By Catherine Boera. (pdf) or (text)

Research reveals the digital tools that work best for shoppers.  By Jason Katz. (pdf) or (text)

The “we decade” began almost ten years ago for J&J’s BabyCenter. By Dori Molitor. (pdf) or (text)

Has Facebook changed your life as a shopper?  An executive summary of a Reveries.com survey.
(pdf) or (text)

The entire Mar/Apr '10 issue of The Hub (48 pages), centered on retail, including an interview with Jim Fielding of Disney Stores and 13 other articles. (download pdf)

A study of multichannel shoppers yields valuable insights. By Masha Sajdeh and Nick Jones.
(pdf) or (text)

A discussion featuring Bonin Bough of PepsiCo, Aaron Magness of Zappos, Richard Binhammer of Dell, Bert DuMars of Newell Rubbermaid and John Andrews of Collective Bias. (pdf) or (text)

At Burt's Bees, a culture of caring is both the medium and the message. By Dori Molitor.

(pdf) or (text)

Are you up for the challenge of open branding?   By Alexander Do.

(pdf) or (text)

Walmart sets the standard for engaging consumers online.  By Greg Murtagh.

(pdf) or (text)

Bringing brands to life across channels and disciplines moves people to action. By
William Rosen.

(pdf) or (text)

New research uncovers keys to successful digital-media integration. By Jim Garrity and
Kerry O'Connor.

(pdf) or (text)

Television is alive and well for advertisers who innovate and collaborate. By Cindy Jolicoeur.

(pdf) or (text)

The convergence of digital media at retail is re-defining shopping. By Vince Weiner.

(pdf) or (text)

Making shoppers feel the love means making the media feel their pain. By Al Wittemen

(pdf) or (text)