The ROI on social media is at retail. By Catherine Boera. (pdf) or (text)

Putting category before brand is like driving in reverse. By Chris Hoyt. (pdf) or (text)

Has Facebook changed your life as a shopper?  An executive summary of a Reveries.com survey.
(pdf) or (text)

The entire Mar/Apr '10 issue of The Hub (48 pages), centered on retail, including an interview with Jim Fielding of Disney Stores and 13 other articles. (download pdf)

The entire Jan/Feb '10 issue of The Hub (44 pages), centered on innovation, including an interview with Diane Dietz of Safeway and 12 other articles. (download pdf)

A study of multichannel shoppers yields valuable insights. By Masha Sajdeh and Nick Jones.
(pdf) or (text)

A year ago we were angry.  Now we'd like some tender, loving care. By Dori Molitor.
(pdf) or (text)

Is there any such thing as brand loyalty at the supermarket? An executive summary of a Reveries.com survey. (pdf) or (text)

Which brands have the strongest identities?  An executive summary of a Reveries.com survey.

(pdf) or (text)

The “best of the best” in shopper marketing get better and better.  By Chris Hoyt.

(pdf) or (text)

For McDonald's, McActions speak louder than McWords. By Zain Raj and Paula Ausick.



(pdf) or (text)

The entire March/April '09 issue of The Hub (44 pages), centered on retail, including an interview with Jill Lajdziak of Saturn and 12 other articles.

(download pdf)