| 1. How many brands have your loyalty at the supermarket today? | |||
|---|---|---|---|
| answered question | 202 | ||
|
|
skipped question |
1
|
|
| Response Percent |
Response Count |
||
| More than 25 | 13.9% | 28 | |
| Ten or more | 41.1% | 83 | |
| Five or more | 27.7% | 56 | |
| One or more | 15.3% | 31 | |
| None | 2.0% | 4 | |
| 19 | |||
| 2. How many brands had your loyalty at the supermarket a year ago? | |||
|---|---|---|---|
| answered question | 202 | ||
|
|
skipped question |
1
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|
| Response Percent |
Response Count |
||
| More than 25 | 19.3% | 39 | |
| Ten or more | 42.1% | 85 | |
| Five or more | 25.7% | 52 | |
| One or more | 11.9% | 24 | |
| None | 1.0% | 2 | |
| 12 | |||
| 3. In which of the following categories do you usually purchase MORE THAN ONE BRAND? Pick as many as apply. | |||
|---|---|---|---|
| answered question | 202 | ||
|
|
skipped question |
1
|
|
| Response Percent |
Response Count |
||
| Bread | 68.3% | 138 | |
| Paper Towel | 53.5% | 108 | |
| Toilet Paper | 45.0% | 91 | |
| Toothpaste | 33.2% | 67 | |
| Laundry Detergent | 44.1% | 89 | |
| Deodorant | 31.7% | 64 | |
| Breakfast Cereal | 68.3% | 138 | |
| Chicken | 58.4% | 118 | |
| Colas | 29.7% | 60 | |
| Bottled Water | 59.4% | 120 | |
| Potato Chips | 62.4% | 126 | |
| Cookies | 60.9% | 123 | |
| Ice Cream | 67.8% | 137 | |
| Beer | 61.9% | 125 | |
| Frozen Dinners | 42.6% | 86 | |
| Fruit Juice | 52.5% | 106 | |
| Canned Vegetables | 44.6% | 90 | |
| Yogurt | 47.0% | 95 | |
| Ketchup | 26.7% | 54 | |
| Pasta | 61.9% | 125 | |
| 36 | |||
| 4. How has your loyalty to private-label brands changed over the past year, if at all? | |||
|---|---|---|---|
| answered question | 201 | ||
|
|
skipped question |
2
|
|
| Response Percent |
Response Count |
||
| Increased | 24.9% | 50 | |
| Stayed the same | 59.2% | 119 | |
| Decreased | 15.9% | 32 | |
| 87 | |||
| 5. If your loyalties have changed, then is there really any such thing as loyalty? | |||
|---|---|---|---|
| answered question | 194 | ||
|
|
skipped question |
9
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|
| Response Percent |
Response Count |
||
| Yes | 52.1% | 101 | |
| No | 9.3% | 18 | |
| Not sure | 7.2% | 14 | |
| My loyalties are unchanged | 31.4% | 61 | |
| 93 | |||
| 6. Would you say you are generally more loyal to the supermarket you shop than to the brands you buy there? | |||
|---|---|---|---|
| answered question | 201 | ||
|
|
skipped question |
2
|
|
| Response Percent |
Response Count |
||
| Yes | 45.8% | 92 | |
| No | 54.2% | 109 | |
| 53 | |||
| 7. Is that loyalty based on something more than habit or convenience? | |||
|---|---|---|---|
| answered question | 190 | ||
|
|
skipped question |
13
|
|
| Response Percent |
Response Count |
||
| Yes | 64.2% | 122 | |
| No | 35.8% | 68 | |
| 110 | |||
| 8. Do you use a loyalty or retailer charge card at your favorite supermarket? | |||
|---|---|---|---|
| answered question | 201 | ||
|
|
skipped question |
2
|
|
| Response Percent |
Response Count |
||
| Yes | 66.7% | 134 | |
| No | 21.4% | 43 | |
| No program | 11.9% | 24 | |
| 38 | |||
| 9. Does your supermarket's loyalty or charge card program make you more loyal to the store? | |||
|---|---|---|---|
| answered question | 196 | ||
|
|
skipped question |
7
|
|
| Response Percent |
Response Count |
||
| Yes | 21.4% | 42 | |
| No | 64.3% | 126 | |
| No program | 14.3% | 28 | |
| 33 | |||
| 10. To which brands at the supermarket are you most loyal and why? | ||
|---|---|---|
| answered question | 171 | |
|
|
skipped question |
32
|
| Response Count |
||
| 171 | ||
| 11. Is brand loyalty BS? | |||
|---|---|---|---|
| answered question | 199 | ||
|
|
skipped question |
4
|
|
| Response Percent |
Response Count |
||
| Yes | 14.1% | 28 | |
| No | 85.9% | 171 | |
| 59 | |||
| 12. Type of company: | |||
|---|---|---|---|
| answered question | 199 | ||
|
|
skipped question |
4
|
|
| Response Percent |
Response Count |
||
| Agency | 16.1% | 32 | |
| Manufacturer | 18.6% | 37 | |
| Service Industry | 4.5% | 9 | |
| Consulting Firm | 19.1% | 38 | |
| Marketing Services | 11.6% | 23 | |
| Media | 4.0% | 8 | |
| Academia | 4.5% | 9 | |
| Not-For-Profit | 1.0% | 2 | |
| Retail | 4.0% | 8 | |
| 16.6% | 33 | ||
| 13. If Manufacturer or Service industry, which Industry: | |||
|---|---|---|---|
| answered question | 87 | ||
|
|
skipped question |
116
|
|
| Response Percent |
Response Count |
||
| Apparel | 2.3% | 2 | |
| Automotive | 4.6% | 4 | |
| Computer/Software | 5.7% | 5 | |
| Consumer Electronics | 0.0% | 0 | |
| Financial Services | 6.9% | 6 | |
| Healthcare/Pharmaceutical | 5.7% | 5 | |
| Media/Entertainment | 12.6% | 11 | |
| Packaged Goods | 19.5% | 17 | |
| Restaurant | 3.4% | 3 | |
| Retail | 6.9% | 6 | |
| Telecomm | 2.3% | 2 | |
| Travel & Leisure | 0.0% | 0 | |
| 29.9% | 26 | ||
| 14. Size of Company: | |||
|---|---|---|---|
| answered question | 179 | ||
|
|
skipped question |
24
|
|
| Response Percent |
Response Count |
||
| Less Than $500MM | 65.9% | 118 | |
| $501MM - $999MM | 9.5% | 17 | |
| $1B - $2B | 5.0% | 9 | |
| $2B-$5B | 6.1% | 11 | |
| $5B- $10B | 4.5% | 8 | |
| $10B+ | 8.9% | 16 | |
| 15. Number of years in marketing: | |||
|---|---|---|---|
| answered question | 186 | ||
|
|
skipped question |
17
|
|
| Response Percent |
Response Count |
||
| More than 15 | 54.8% | 102 | |
| Ten to 15 | 17.2% | 32 | |
| Five to 10 | 17.7% | 33 | |
| Fewer than 5 | 10.2% | 19 | |